How We Use This Information
a) Personal Information:
We will ask you when we need information that identifies you personally (personal information) or allows us to contact you. In order to use the Digital Lifestyle. Technology . Service and the Toolbar, users must first complete the registration form. During registration users are required to give contact information (such as First and Last name, E-mail address, Postal address, Personal identifier, etc). Digital Lifestyle. Technology will use your contact details to contact you regarding the product and/or services you have requested. This includes re-registration and renewal notifications, special offers, and surveys on improving our service.
b) Payment Information:
If users register to use the Service provided by Digital Lifestyle. Technology ., we do not collect credit card information over the phone. The payment information must be entered by users only. Digital Lifestyle. Technology uses a third party to process and verify credit cards for billing purposes. This requires us to share user names, credit-card numbers, expiration dates and billing address with the payment processing company. When processing a payment transaction, Digital Lifestyle. Technology will also obtain information regarding the amount of the payment and other transaction data. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing. All credit or debit card numbers are input into secure servers and these numbers are not accessible by Digital Lifestyle. Technology.
c) Computer System Information:
1) Subscriber Computer:
We may also ask for information related to your computer. This may include: information about the date of purchase of your computer, type of computer, identification number of your computer, make and model of your computer and/or any computer hardware, software or peripherals attached to it, the condition of the computer, system and registry data about software installations and hardware configurations, and error tracking files. Generally, this information is required to provide personalized technical support to you, and to help us update our support tools and enhance our supported products list.
While requesting support you may request for the problem to be resolved by our taking control of your computer.digitallifestyle.technology uses proven and reputable tools that allow users to grant control of their computers to an Expert remotely over the Internet, so that the Expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until they have received adequate training in its use, and they cannot gain control unless users have consented to grant that control. In addition, Experts will not use Remote Access tools to obtain confidential or sensitive information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.
3) Diagnostic tools:
4) Live Help Session Records:
digitallifestyle.technology reserves the right to monitor on-line and off-line sessions between users and Technical Support Executives for quality control of the Service provided to the Customer by said Technical Support Executives. In addition, we may record on-line and off-line sessions conducted on the Website for user reference and to assist in resolution of disputes and/or potential complaints. The session records will also be used to improve the Service, build a support knowledge base, and/or conduct internal market research. Session record data will not be correlated with personally identifiable data about individual Customers in any way.
We have taken extensively secure measures, consistent with international information practices, to protect your personal information. These measures include technical and procedural steps to protect your data from misuse, unauthorized access or disclosure, loss, alteration, or destruction. Credit card information is transmitted using secure socket layer (SSL) encryption.
This Website takes every precaution to protect users’ information. When users submit sensitive information via the Website, this information is protected both on-line and off-line. When our registration form asks Users to enter sensitive information (such as a credit card number), the information is encrypted and is protected with the best of encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, as it may be when Users are just ‘surfing’. While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, billing clerks or Customer Service representatives) are granted access to personally identifiable information. Our employees use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to user information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our Customers’ information is protected. Finally, the servers on which we store personally identifiable information are kept in a highly secure environment. In situations that are required by law, we may disclose some information about our users to law-enforcing officers.
We may track domain names, IP addresses, and browser types from people who visit our site. We use this information to produce traffic statistics for the MidasTechs support sites. Such information is not co-related with any personal information.
The digitallifestyle.technology sites contain links to sites of companies with whom we have relationships. digitallifestyle.technology is not responsible for the privacy practices of its business partners. We encourage you to read their privacy statements, as they may differ from ours.